Shipping & Delivery Policy

At MOH MAYA, we are committed to delivering your orders safely and on time. We aim to provide a smooth and convenient shopping experience for all our customers.

  1. Order Processing
  • All orders are processed after successful payment confirmation.
  • Orders are generally processed within 1–3 business days.
  • Orders are not processed on Sundays or public holidays.
  • You will receive an order confirmation once your purchase is successfully placed.
  1. Shipping & Delivery Time
  • Orders are generally delivered within 5–7 business days after dispatch.
  • Delivery timelines may vary depending on the delivery location, courier service and unforeseen circumstances.
  • Deliveries to remote locations may take additional time.
  1. Shipping Charges
  • Applicable shipping charges, if any, will be displayed at checkout before completing your purchase.
  • Any free shipping offers will be mentioned on the website or during checkout.
  1. Order Tracking

Once your order has been dispatched, you will receive shipping and tracking details through your registered email address or mobile number, wherever available.

You can use the tracking information to check your shipment status.

  1. Incorrect Shipping Details

Customers are requested to provide accurate delivery addresses, contact numbers and other required details while placing an order.

MOH MAYA will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by customers.

  1. Delayed or Undelivered Orders

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays or other circumstances beyond our control.

If your order is delayed or you have not received it within the expected delivery period, please contact our customer support team.

  1. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please refer to our Refund and Returns Policy and contact us with your order details and supporting photographs.

  1. Contact Us

For any questions regarding shipping and delivery, please contact us through our website’s Contact Us page.

MOH MAYA
Website: https://labelmohmaya.in/

We appreciate your trust in MOH MAYA and thank you for shopping with us.